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Site INFO

Method of Payment

We make use of Paypal to receive payments.  Our Association with Paypal gives you the consumer, a sense of comfort around who we are as an online website.  When a company makes use of the Paypal merchant services, there is certain criteria that the said company must go through to legitimise their identity.  We would therefore like to re-assure you of our authenticity.

How it works

Once you check out with your purchase, you will be directed to the Paypal website.

You do not have to have a Paypal account when purchasing on this site.
If you don’t know about Paypal, it is highly recommended that you create an account with them.  All you have to do is register your credit/debit card details with them – Once only.  Subsequently, you will never have to share your credit card details online again, providing that the website you purchasing from accepts Paypal as a method of payment.

When presented with the payment page on the Paypal website, look on the left and enter your payment details in the spaces provided.

Currency

At this stage we are charging in £ British Pounds.  Mainly because Paypal currently doesn’t make use of Rands at this stage.

We would ultimately like to charge in Rands, so we are going to make use of debit/credit card facilities soon.

Delivery Times

Within 5-21 working days to a post box.  We will track your order with the respective shipping companies.  However, as there are not many guarantees in life, this could on the odd occasion be 21 Days.

Returns

We have a “no quibble” returns policy, on condition the bottles are un-opened.  If you wish to return the goods, we will pay for the return of the goods.  Should the bottles have been opened, please contact us, we are sure to work something out.

Where we are based

Our admin and offices are based in the UK.  We however stock our EPA fish oil in South Africa and the UK.

Our Revenue Tax-point is the UK, this is how we are able to charge in GBP £

If you want to pay in Rands, you can either send us a cheque or transfer the funds to our South African Bank Account.  The bank details will be supplied on request.

We are :

Tyrrell Square Limited

20b Netley Close
Sutton
SM3 8DN
UK

A company registered in England and Wales
Company No : 690-718-1